The Web Based BC Call Center gives you the tools needed to quickly set up a coherent support platform, saving you and your business time and money, decrease your response times and increase the efficiency of your client service operations.
An ITIL guided, helpdesk system for team to log, collaborate and analyze support cases in Outlook with Exchange. Auto-process incoming support requests, send automated emails/SMS, web UI for technicians and end-users, KB, SLA, statistics & reporting.
ActiveXperts HelpDesk System is a powerful, web enabled support management system designed for help desks, call centers, customer support centers and ICT departments. Designed to provide a complete support solution, to streamline helpdesk processes.
Help Desk Software (from $4995, 45 day MBG) HelpSTAR supports ITIL processes for best-practice service management, including: · Problem Management and Incident Management · Change Management · Knowledge Management
Web based Help Desk Software that provides tools for effective tracking and managing client requests and internal incidents. With IBN HelpDesk you can easily organize a powerful and reliable system for tracking both external and internal requests.
Trouble Ticket Tracker is an enterprise software system that tracks and manages support issues. A Web-based help desk solution for e-business support management
Polar Help Desk is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department.
Windows systems management & help desk tool with many features such as:-Remote Control-Process Control-Wake On LAN (WOL)-Shutdown Tool-WMI Tool-Health monitor-Reporting (Hardware/Software)-Search & modify registies