Remotely control your PC from any computer or wireless device with Internet access. Control your PC to run any program, transfer files, read and respond to Outlook email. Now you can even remotely troubleshoot and fix PC's.
Real-time PC inventory management software. You can examine your hundreds or thousands of client PCs' hardware and software automatically, track inventory modifications and upgrade requirements, detect pirated software, remotely control client PCs.
Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, custom and required user fields, knowledgebase, scrolling message bar, query, reports, product/contract tracking, etc
Collaborate on helpdesk tickets in Outlook. Auto-create tickets from email. Describe problems using attached files and rich text. Categorize tickets based on configurable lists of problem types. Get information from the Outlook contacts or the GAL.
VueChat is a Customer Service software for the Government and Corporations, web based, featured with live video chat, VoIP and Customer Relationship Management (CRM) functions.
ihelpcenter is the next level Web-based service that allows you to remote control your office PC or network from any Internet-connected computer include wireless PDA even if both sides behind firewall.
ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Mgmt software whose features include software license tracking, contract mgmt, purchase mgmt & knowledge mgmt functionalities. ITIL ready version is also available
IP Detective Suite will report changes in your dynamic IP to your ftp site, e-mails your new IP to you and also display your IP on your desktop. Also release and renew your IP when you deem necessary and test the application with our test feature.
The IT Manager? was designed to help effectively and efficiently manage change and growth in IT Manager resources and other vital information on a daily basis allowing that information to be added, modified, or viewed with minimal effort.
Web based help desk software designed for small businesses that wish to effectively organize technical support online. It helps you manage and track your trouble tickets. Source code is available at request. Fully functional demo version is available