|
|
Business /
Math & Scientific Tools / ErlangXLS 1.0 Free Download
|
| |
"ErlangXLS provides Excel AddIns to calculate Call Center staffing requirements based on the widely..."
Quick Download ErlangXLS 1.0
|
| |
ErlangXLS provides Excel AddIns to calculate Call Center staffing requirements based on the widely used formulas of Erlang C und Erlang B. This includes service level, average speed of answer, agent occupation, trunk load, etc.
While other providers sell Erlang-based software in expensive products, CC-Logic offers these widely used functions completely free of charge and unlimited. However, CC-Logic recommends using AnswerWIN and AnswerXLS. These functions are much better than Erlang C and Erlang B because unlike Erlang, they take into account abandoned calls.
|
| |
Related Search For ErlangXLS
|
| Download Sites : | | | www.cclogic.eu |
|
| ErlangXLS |
| Version: | 1.0 |
| File Size: | 263 KB |
| Last updated: | 2008-09-23 |
| License: | Freeware $0.00 |
| OS: | Win95,Win98,WinME,WinNT 3.x,WinNT 4.x,Windows2000,WinXP,Windows2003 |
| Author: | CC-Logic
|
| Related Software - AnswerWIN 2.0
AnswerWIN is a Software Tool for Planning and Optimization of Call Center staffing requirements. You can use AnswerWIN to forecast service sevel, lost calls, average spped of...
Statement Do-download.com do not supply any crack, patches,torrent, password, serial numbers, registration codes, key generators, cd key, hacks or keygen for the software,and please consult directly with program authors (CC-Logic) if you have any problem with the software. |
|