|
|
Business /
Helpdesk & Remote PC / Web Tracks 2011 8.0.3 Free Download
|
| "Web Tracks is Help Desk Software, PC Inventory Software, Asset Management Software"
Quick Download Web Tracks 2011 8.0.3
|
|
Web Tracks is web based PC Inventory and Help Desk software that is installed in your local environment. The program gives your IT staff the tools required to do automated hardware and software audits and the capability to track IT equipment from purchase through disposal. Web Tracks includes a comprehensive Help Desk module with integrated e-mail. End-Users and Technicians logon to this application to manage support requests.
Web Tracks includes a comprehensive Help Desk system. This allows you to assign tasks and help desk tickets to your technicians. Many different reports can be generated from this information including how many hours you're working for different departments, what types of problems you spend most of your time working with, weekly work reports, etc. You can set different priority levels for tickets, and assign them to the appropriate technician. Since the help desk is integrated with the Inventory, you will know the user and equipment you're dealing with before you approach the problem. By using the help desk, you will also build a proprietary knowledge base tailored to your unique environment. Hep Desk requests may also be linked to computers, peripherals and/or software products. This allows you to maintain a problem history for your assets.
Integrated E-Mail assures you that you are notified when a new help desk ticket arrives or when an existing help desk ticket is modified. There is an Email-To-Ticket Converter which allows tickets to be created when an E-Mail is sent to a pre configured address.
When you run the computer audit the program automatically creates or updates computer records in your database.
Web Tracks also provides an easy way to track software assets such as CD's, downloaded programs, Open License Agreements etc.
|
|
Related Search For Web Tracks 2011
|
| Download Sites : | | www.gritware.com |
|
Web Tracks 2011 |
Version: | 8.0.3 |
File Size: | 26531 KB |
Last updated: | 2010-12-21 |
License: | Free Trial $345.00 |
OS: | WinXP,Windows2000,Windows2003 |
Author: | Gritware
|
| Related Software - Jitbit HelpDesk 5.4.4
Jitbit Help-Desk - ASP.NET-based customer support and knowledge-base software. Jitbit HelpDesk is a web based help desk software (also called trouble ticket software or issue...
- Job Log 4.2.0
Job Log is designed for the small business that wants to track calls coming into their help desk and/or the customer service department for follow up after assigning support personnel to resolve the issue
- Mouse Tracks 2007 6.50
Mouse Tracks includes a comprehensive Help Desk system. This allows you to assign tasks and help desk tickets to your technicians. Many different reports can be generated from this information including how many hours you're working for different...
- Mouse Tracks 7.1
Mouse Tracks is Help Desk, PC Inventory, Asset Management, and Purchasing Software all in one package
- Help Desk Authority (formerly BridgeTrak) 8.1 Build
Comprehensive trouble ticket tracking software for for IT and/or customer support desks. User-friendly interface offers, dashboard view, customizable screens, multiple layer issue status tracking, issue folder filing system, hierarchy issue structure, skills based assignment of issues, custom and required user fields, knowledgebase (including HTML...
- Web Help Desk Software for Windows 9.1.24
The Web Help Desk software for Windows offers an industry leading web-based help desk software feature set that allows you to dynamically assign, track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based interface and 2-way email integration
- Web Help Desk Software for Mac OS X 9.1.24
The Web Help Desk software for Mac OS X offers an industry leading web-based help desk software feature set that allows you to dynamically assign, track and fulfill all of your technical support trouble tickets and customer service requests with...
- ManageEngine ServiceDesk Plus 4.1
ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software whose features include contract managenent, purchasing and knowledge management...
- Adventnet ManageEngine ServiceDesk Plus 7.0
ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software whose features include contract managenent, purchasing and knowledge management functionalities
Statement Do-download.com do not supply any crack, patches,torrent, password, serial numbers, registration codes, key generators, cd key, hacks or keygen for the software,and please consult directly with program authors (Gritware) if you have any problem with the software. |
| |
|