Employ Microsoft Outlook as Helpdesk for customer queries at Webshops. The Add-in for the ReplyButler helps you at the creation / administration of the text modules for Webshop topics for your helpdesk. One receives a predefined organisational structure with the most common headlines which occur in customer queries Webshops, together with starting points for text modules which often can be expected in these Support categories. The Webshop boilerplates support a multi-user environment so that with a LAN all the helpdesk users share the same text modules and share the same DB. All templates for the phrases already have bilingual subjects / were tagged with small icons to find them easily. This structure is automatically used in Microsoft Outlook by the software ReplyButler, and all ClipTexts and all ClipTexts can get accessed very quickly. Try it now!

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