MGCS may be just for what you are looking for if you want a simple customer support program with an optional web interface. The windows application lets you easily report and search customer contact information. The web interface will allow your customers to submit requests via browser and staff can also update info via the browser. Pocket PC applet rounds out the application and can be great to carry your data into meetings, on plane trips.... There are no hidden costs as a single license covers as many users as you like at your location for all 3 components: desktop, web and pocket pc. Try the fully functional 30 day trial version.

• AyaNova - Five (5) technician licenses 1.9.4.
  Starting at just $97.00, minor updates and support always free, AyaNova has powerful features to help manage all aspects of service including automated work orders, dispatching,...

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  Starting at just $97

• AyaNova - Twenty five (25) technician licenses 1.9.4.
  Starting at just $97.00, minor updates and support always free, AyaNova has powerful features to help manage all aspects of service including automated work orders, dispatching, preventive maintenance, searchable knowledgebase, loaners, customer...

• AyaNova - Fifty (50) technician licenses 1.9.4.
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• AyaNova - One hundred (100) technician licenses 1.9.4.
  Starting at just $97.00, minor updates and support always free, AyaNova has powerful features to help manage all aspects of service including automated work orders, dispatching, preventive maintenance, searchable knowledgebase, loaners, customer equipment tracking, dozens of management reports and much more. AyaNova does not require a...

• AyaNova - one technician license 1.x.x.
  Starting at just $97