ActiveXperts HelpDesk System is a powerful, web enabled support management system designed for help desks, call centers, customer support centers and ICT departments. It is designed to provide a complete support solution, to streamline helpdesk processes.
ActiveXperts HelpDesk System helps you to increase customer satisfaction and reduce customer downtime. It helps you to improve response times to customers and improve accuracy of the responses to customers
Keep calls organized by the use of (sub)categories, solve problems easier by finding solutions from previous responses.
The product runs as a service on Windows 2008, Windows 2003, Windows Vista, Windows XP and Windows 2000. The product is also offered as SaaS (Software as a Service).
Awarded with the 'Software of the Year' award by ItilFoundations.com in 2007 (see also http://www.itilfoundations.com)

• ActiveXperts Network Monitor 5.4
  ActiveXperts Network Monitor is the leading solution for monitoring all aspects of your LAN and WAN servers, workstations and devices

• ActiveXperts Network Monitor 7.2
  ActiveXperts Network Monitor monitors your computers and devices

• ActiveXperts Network Monitor 7.0
  ActiveXperts Network Monitor monitors your servers,workstations and IP devices

• ActiveXperts Server Monitor 7.1
  ActiveXperts Server Monitor monitors your computers and devices

• ActiveXperts SMS Messaging Server 4.0
  SMS messaging framework for sending, receiving and processing SMS messages

• ActiveXperts Serial Port Component 3.1
  Serial COM Port Communication component to add serial communications to your software

• ActiveXperts Twitter Toolkit 2.0
  The Twitter Toolkit enables your (web) application to post Tweets, list Tweets, browse Twitter users and more

• ActiveXperts SMS and MMS component 5.3
  Send and receive SMS messages via a GSM/GPRS modem, HTTP-POST provider or SMPP provider

• ActiveXperts Scripting Component 2.1
  Invoke VBScript functions and (remote) Windows commands from any application, and save the results, standard output and standard error into variables

• ActiveXperts SMTP POP3 Component 3.1
  SMTP and POP3 SDK for