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| Do-download.com >Databases & Tools >Atodos - Customer and Vendor> Downloading Atodos - Customer and Vendor 1.6.1 |
Atodus - Customer and Vendor is a complete, multi-user, customer database, and help-desk solution. Atodus - Customer and Vendor keeps track of your valuable customer information.
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Atodos - Customer and Vendor Related Software | - Purchasing Manager 6.0
Designed to be fast and simple to use, eliminates repetitious entry of purchased items, create purchase orders, track inventories, track expenses, create custom categories for vendors and items
- VI Service Desk 4.0
Features at a Glance
?Fully Web and Notes Client enabled
?End User Self Help Interface
?Custom Personal Settings Analyst and Manager Home Page
?Discussion Board for informal exchange of ideas and solutions
?Pre-Approved Knowledge Base for both End Users and Analyst/Managers
?Bi-directional Correspondence Communication between User and Analyst
?Fully documented Audit Trails on all forms
?Auto Assignment Rules based on Ticket Category and Location
?Multi-level Category creation with view filtering based on location
?Auto-Task Assignment of Task Set Templates
?Ad Hoc Reporting to create virtually any report
?Export any view, chart - report to Excel for increased portability
?Distribute news, updates via bulletins company wide or departmentally
?Automatically gather your networks hardware and software information
?Dynamically pull information from Active Directory
?Configure auto-notification/progress updates to End Users
?Auto-Escalate based on a wide variety of business rules
?Send out warning notifications that a Ticket is endanger of being Escalated
?Set up Service Level Agreements for VIP(s)
?Associate similar tickets for quicker resolution
?Specify x and y-axis parameters for robust Excel Chart Reporting
?Enter Ticket and Asset Work History
?Set automatic email reminders for special tickets
?Put a ticket ?On-hold? while waiting for information
?All VI Service Desk emails can be replied to and sent back to point of origination
?Make the VI Service Desk a Mail-in database and assignment criteria when auto-creating tickets
?Allow users to create tickets from their Notes Mail
?Store all IT related documentation within the Knowledge Library
?Send Custom Surveys to groups of your choice
?Track Software Licensing and see when you need to re-order
?Create custom Approval Workflows for special change requests
?Create external Service Level Agreements for Vendors
?Generate reports based on Ticket Priority against pre-set benchmarks
- SupportPortal 3.2
AJAX/PHP web based help desk and customer support solution with Ticket and Email management, Knowledge Management, Live support chat, Product Catalog, News management and Support Forum and in one low-cost collaborative package intended to use in B2B or B2C
- Hardware Inspector Service Desk 1.0
Hardware Inspector Service Desk is a valuable extension for Hardware Inspector and Hardware Inspector Client/Server, the all-in-one tools for computer inventory and management from Database Harbor Software
- Free Accounting 2.0.0.10
Free Accounting is an easy to use complete multi-user/multi-company/multi-branch Windows-based accounting, inventory and customer management solution for your business
- SVA 3.2.3
SVA is a powerful tool for shareware/freeware developers or vendors
- SVA 3.2.33
SVA is a powerful tool for shareware/freeware developers or vendors
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