The Information Technology Infrastructure Library (ITIL) is a customizable framework of best practices that promote quality computing services in the information technology (IT) sector. ITIL addresses the organisational structure and skill requirements for an IT organisation by presenting a comprehensive set of management procedures with which an organisation can manage its IT operations.
BELLEROPHON HD 2.0 Organisations in virtually every industry sector rely on their IT systems to conduct business. The IT department?s ability to resolve technology issues and manage the...
ProcessWorx CMDB 1.5.0204 The ProcessWorx CMDB provides a foundation for IT organizations to improve their core operational processes
Diffusion of Innovations Software 2.0 Diffusion of Innovations Software: Organizational Design, Organisation Design, Strategy, Model, Framework, Management (Strategic Analysis, Management)
HelpSTAR - Help Desk Software 2009.02 Help Desk Software (from $4995, 45 day MBG)
HelpSTAR supports ITIL processes for best-practice service management, including:
· Problem Management and Incident Management
· Change Management
· Knowledge Management
· Dashboards for real time Tactical Management
· Configuration Management
· Service Level Agreements (SLA`s)
· Asset Management including License Compliance
· 45 Day Unconditional Money Back Guarantee
docuware 4.6 Document Solution Company is specialized in software for a digital infrastructure in your company. We provide total solutions with software that covers document management,knowledge management and workflow in your company, automated archiving of documents, automating, maintaining the workflow and managing your customer relations. With flexible...
Do-download.com do not supply any crack, patches,torrent, password, serial numbers, registration codes, key generators, cd key, hacks or keygen for the software,and please consult directly with program authors (The Art of Service ITIL ITSM) if you have any problem with the software.